The Assist Trust is recruiting!

The Assist Trust is all about independence and is centred on the belief that we are all equal citizens. We develop the strengths of adults with learning disabilities in Norfolk by providing personalised, outcome-focussed programmes. We fulfil potential and promote a sense of purpose, well-being and integration into the community.

Assist is a growing Norwich-based organisation and for nearly 30 years it has supported hundreds of people with learning disabilities to become more independent in their lives. We are now looking to recruit more respectful, skilled and committed individuals to join our enthusiastic staff team, who can help us support many more members to become less dependent on services in the future.



Hours: 37 per week for full time (part time hours are available): 8.30am to 4.30pm weekdays, with occasional out of hours work as required.

Rate: £23,119.97 full time equivalent.

Contract type: Permanent, subject to review after 6 months and one year.

Successful keyworker applicants will be approachable, professional and well-organised individuals who will help to assess and plan for the needs of the members attending Assist.

Keyworkers must be able to advocate on behalf of the individual while giving them every chance to put their own points across as naturally as possible. Keyworkers also run, or help to run, groups and activities each day that are designed to help people with learning disabilities to gain confidence and develop essential life and independence skills.

Support Workers

Hours 32.5 per week: 8.30 to 3.30 weekdays, with occasional out of hours work as required.

Rate: £17,865 full time equivalent  / £9.29 per hour

Contract type: 1 year fixed term, to be reviewed after that time.

Support Workers at Assist are called upon to run or help to run any one of the 50+ groups and activities carried out at Assist and in the community, as the need arises.

Successful Support Worker applicants will therefore be extremely flexible and adaptable individuals who can cope with being thrown into situations at short notice. Individuals must also be friendly, approachable and professional at all times, with an ability to support the strengths of individual members and help provide them with the best chances of success in the real world.

Assistant Operation Manager

Hours: 37 per week: 8.30 to 4.30 weekdays, with occasional out of hours work as required.

Rate: Between £25K and £27K depending on experience and qualifications

Contract type: Permanent, subject to review after 6 months and 1 year.

Operations Managers at Assist take a supervisory role at the Trust, while helping to maintain a constant focus on the needs and wishes of the members attending (adults with learning disabilities). The role of an Assistant Operation Manager is to cover times of absence or staff shortage and be able to step up from general duties and take more of a lead role when required.

As well as helping to ensure that all services are running as smoothly as possible day to day, individuals must be able to manage supervisory functions as well as deal with out of the ordinary situations should they occur – being ready to support the rest of the management team when necessary.

Generally speaking, the Assistant Operation Manager position is not office based and, as well as running and helping to run groups and activities to help members develop their independence,  individuals will also keywork a number of the members attending, acting as their main point of contact in all matters.

Individuals applying for the post of Assistant Operations Manager must therefore be able highly organised and effective individuals who can manage varying degrees of responsibility calmly and professionally as the need arises. Experience of acting in a supervisory position would be helpful but candidates must at least be able to demonstrate that they have the skills and aptitude required to manage a position at this level.


Please email for an electronic application pack, detailing “Keyworker post” or “Support Worker post” or “Assistant Operation Manager post” in the subject box as appropriate.

Deadline for applications is 5pm Friday 15th March, 2019. Interviews are due to take place on the week beginning Monday 1st April and if you have not been called for interview by Friday 29th March, please assume that you have not been successful on this occasion.